Privacy Policy

Welcome to https://tinwoodcabins.com (the “Site”). We understand that privacy online is important to users of our Site. This statement governs our privacy policies concerning visitors who visit our website and use our contact forms.

What Information Do We Collect?

Information You Provide Directly

When you contact us through our website contact form, we collect:

- Your name

- Your email address

- Any message or inquiry you send us

Booking Information

All booking-related information (guest details, payment information, booking dates, etc.) is collected and managed by our booking system provider, OwnerRez. Their privacy policy governs how that information is handled. You can view OwnerRez’s privacy policy at: https://www.ownerrez.com/support/articles/privacy-security-privacy-policy

Automatic Information

We may automatically collect certain information when you visit our website:

- Browser type and version

- Device information

- IP address

- Pages visited and time spent on our site

- Referral source (how you found our website)

How We Use Your Information

Contact Form Information

We use the information from our contact forms to:

- Respond to your inquiries about our cabins

- Provide information about availability and booking

- Send follow-up communications related to your inquiry

Website Analytics

We use website analytics to:

- Understand how visitors use our website

- Improve our website functionality and user experience

- Analyze website traffic and performance

Email Communications

If you sign up for our newsletter or updates, we may send you:

Seasonal cabin availability updates
Local area activity recommendations
Special offers and promotions

You can unsubscribe at any time using the link in our emails.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

- Remember your preferences

- Understand how you use our website

- Improve website functionality

You can control cookies through your browser settings, though some website features may not function properly if cookies are disabled.

Information Sharing

We Do NOT Share Your Personal Information With Third Parties For Marketing Purposes

Service Providers

We may share your information with trusted service providers who help us operate our website and respond to inquiries, including:

- Email service providers

- Website hosting and analytics services

- Customer support tools

Legal Requirements

We may disclose your information if required by law or to:

- Comply with legal processes or government requests

- Protect our rights and property

- Ensure the safety of our guests and staff

Your Rights

You have the right to:

- Access the personal information we have about you

- Request correction of inaccurate information

- Request deletion of your personal information

- Opt-out of future communications from us

- Object to our processing of your personal information

To exercise these rights, contact us at tinwoodcabins@gmail.com

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Children’s Privacy

Our website and services are not intended for anyone under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

Email: tinwoodcabins@gmail.com
Address: 990 Blackbear Rd, Rossland, BC

This privacy policy is specific to the Tinwood Cabins website. Booking and reservation data is handled by our booking system provider under their separate privacy policy.

Last Updated: July 26, 2025